QuestDesk Solutions blends modern digital services designs with best practice ITSM principles. Improve the quality and consistency of IT services and business needs with our platform that is pleasant to use and quick to adopt. We’ve created a solution that helps improve customer communication, manage workflows, and keep track of assets.
IT has changed. Service Management has changed. It's time for ITSM software to do the same.
Problem– Hassle To Manage and Get IT Issues Fixed Within A Timely Manner
Solution– Get IT Issues Fixed Quickly By Submitting A Ticket Within Minutes And Tracking The Progress
Problem– Difficulty Of Identifying and Overseeing Progress of IT Employees
Solution– Oversee IT Employees By Tracking Work With Real-Time Reports
Problem– Lack Of Communication Between Employees and IT Staff
Solution– Create Strong and Clear Communication by having all Your IT Information In One Place For Both Users
From comprehensive ITIL support to a world-class IT self-service portal to intuitive reporting and dashboards, there’s virtually nothing you can’t accomplish.
We make it easy to integrate IT with all of your business processes to create a smooth workflow for your company and customers.
Our platform is exceptionally easy to customize and configure, so you can quickly and cost-effectively adapt to evolving IT and business needs.
Best practice ITSM services that are simple and attractive, yet powerful and practical. We provide quick and easy resolutions to your company’s most troubling issues.
Never lose a help ticket again. That’s why we make it easy to log, track, and report service tickets and other issues that might be affecting your company.
Service Level Management
From self-service tools to capabilities like the opportunity to browse a knowledge base, submitting requests and tracking progress and feedback; our service management system makes it easy for your employees to get the help necessary to work in a highly productive manner.
We create programs that are predictable, manageable and aligned to your business goals. Quest Desk Solutions will align your business and support structure in all business departments from IT to HR.
We Believe In Our Platform That We Want You To Try It For Free
Create an automated workflow no matter the department by integrating IT with all business processes.
Prioritize and track tickets from start to finish while receiving alerts for breaching tickets.
Suitable for other corporate service providers that align with your business structure.