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QuestDesk Solutions blends modern digital services designs with best practice ITSM principles. Improve the quality and consistency of IT services and business needs with our platform that is pleasant to use and quick to adopt. We’ve created a solution that helps improve customer communication, manage workflows, and keep track of assets.
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Solution– Get IT Issues Fixed Quickly By Submitting A Ticket Within Minutes And Tracking The Progress[/vc_column_text][vc_empty_space height=”35px”][vc_column_text css_animation=”slideInUp”]Problem– Difficulty Of Identifying and Overseeing Progress of IT Employees
Solution– Oversee IT Employees By Tracking Work With Real-Time Reports[/vc_column_text][vc_empty_space height=”35px”][vc_column_text css_animation=”slideInUp”]Problem– Lack Of Communication Between Employees and IT Staff
Solution– Create Strong and Clear Communication by having all Your IT Information In One Place For Both Users[/vc_column_text][vc_empty_space height=”35px”][/vc_column][vc_column width=”1/2″][vc_empty_space height=”45px”][vc_single_image image=”3106″ img_size=”large” alignment=”center” css_animation=”slideInUp”][vc_empty_space height=”150px”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1535211767430{background-color: #f7f7f7 !important;}”][vc_column][vc_empty_space height=”80px”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1535211772111{background-color: #f7f7f7 !important;}”][vc_column width=”1/3″][vc_empty_space][vc_icon icon_fontawesome=”fa fa-bolt” color=”custom” size=”xl” align=”center” css_animation=”bounceIn” custom_color=”#75112b”][vc_empty_space][vc_column_text]
It’s Powerful
From comprehensive ITIL support to a world-class IT self-service portal to intuitive reporting and dashboards, there’s virtually nothing you can’t accomplish.
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Workflow
We make it easy to integrate IT with all of your business processes to create a smooth workflow for your company and customers.
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It’s Easy
Our platform is exceptionally easy to customize and configure, so you can quickly and cost-effectively adapt to evolving IT and business needs.
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Simplistic
Best practice ITSM services that are simple and attractive, yet powerful and practical. We provide quick and easy resolutions to your company’s most troubling issues.
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Ticket Management
Never lose a help ticket again. That’s why we make it easy to log, track, and report service tickets and other issues that might be affecting your company.
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Affordable
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Service Level Management
From self-service tools to capabilities like the opportunity to browse a knowledge base, submitting requests and tracking progress and feedback; our service management system makes it easy for your employees to get the help necessary to work in a highly productive manner.
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Multi-Department Support
We create programs that are predictable, manageable and aligned to your business goals. Quest Desk Solutions will align your business and support structure in all business departments from IT to HR.
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We Believe In Our Platform That We Want You To Try It For Free
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Create an automated workflow no matter the department by integrating IT with all business processes.
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Prioritize and track tickets from start to finish while receiving alerts for breaching tickets.
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Suitable for other corporate service providers that align with your business structure.
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