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Koho, the vendor’s own team, or your own team?

Three ways to set up and run a CLM platform, and where each one fits best.

At a glance

What each option knows best, and where it fits.

Koho

What it knows best
A half-dozen leading platforms, with guidance that stays vendor-neutral.
Where it fits best
When the platform decision is still open, when the rollout crosses legal, procurement and sales, or when you want someone who can tell you a feature will not do what you were told.

The vendor's own services team

What it knows best
The product.
Where it fits best
When your requirements are simple and already settled.

Your own team

What it knows best
Your organization, which internal teams understand intimately.
Where it fits best
Selling the CLM initiative inside the organization, which should fall to internal teams.

Questions

Answers to the common ones.

Should we use the software vendor's own implementation team or a CLM partner like Koho?

A vendor team knows the product best and is a reasonable choice when your requirements are simple and already settled. A partner like Koho is the better fit when the platform decision is still open, when the rollout crosses legal, procurement and sales, or when you want someone who can tell you a feature will not do what you were told.

Should we implement CLM ourselves or bring in a consultant?

The most successful CLM implementations use both internal institutional knowledge and external best practices. Consultants contribute to many parts of an implementation, but the task of selling the CLM initiative inside the organization should fall to internal teams.

What does Koho handle beyond the setup?

We do the data migration ourselves rather than handing it back, and we stay through adoption. After go-live, we stay on with Initiate, Expand, and Elevate tiers, covering admin, enhancements, user support, and roadmap.

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