Koho Consulting
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Six services. One senior team.

The full contract lifecycle, broken into the engagements you can start from wherever you are today.

01 · Before you sign

CLM Readiness

Most CLM projects fail because the process underneath them was never ready. We fix that first.

Problem

Around 40% of CLM rollouts stall or fail, usually because the organization automated a process that was broken, undocumented, or contested before the software ever arrived.

Approach

We map how contracts actually move today, clean up templates and clause libraries, sort out ownership and approvals, and get your data into shape, so the platform you buy lands on solid ground.

What you get
Current-state process map
Template & clause library review
Data readiness assessment
Requirements you can take to vendors
Talk to us about CLM Readiness
02 · Choosing a platform

Vendor Selection

An independent recommendation you can defend to leadership, not a reseller pitch.

Problem

CLM vendors all demo well. Without a structured evaluation it is hard to tell which one fits your workflows, your stack, and your budget, and easy to buy the wrong thing.

Approach

We run the full evaluation: requirements, scripted demos, scoring, and reference checks across a half-dozen leading platforms. You get a clear recommendation with the reasoning behind it.

What you get
Weighted requirements matrix
Structured demo scripts
Scored vendor comparison
Final recommendation & rationale
Talk to us about Vendor Selection
03 · Build & launch

CLM Implementation

We configure your platform around how you really work, then stay until your team is using it.

Problem

A platform that is installed is not a platform that is adopted. Many rollouts go live on paper but never change how the business actually handles contracts.

Approach

We configure workflows, templates, and roles to match your process, migrate your data, and run hands-on enablement, so the platform you bought actually gets used.

What you get
Configured workflows & templates
Role-based permissions
Hands-on user enablement
Go-live & adoption support
Talk to us about CLM Implementation
04 · Your contract data

Data Migration & Extraction

Your contracts and their metadata, moved into the new system and verified.

Problem

Legacy contracts live in shared drives, inboxes, and old systems with inconsistent or missing metadata. Migrating them badly poisons the new platform on day one.

Approach

We first test representative, difficult contracts against fields you approve. The measured results, source evidence, and exception map define how we extract, review, load, and validate the production migration.

What you get
Field definitions & acceptance rules
Cited, reviewer-approved data
CLM-ready import file
Measured results & exception map
Talk to us about Data Migration & Extraction
05 · Your stack

Integrations

CLM connected to the tools your business already runs on.

Problem

Contracts touch sales, finance, HR, and procurement. When CLM is an island, data is re-keyed, renewals are missed, and no one trusts the numbers.

Approach

We connect CLM across Salesforce, SAP, DocuSign, Adobe Sign, Workday, ServiceNow and more, native connectors where they exist, middleware where they make sense, so contract data stays consistent everywhere.

What you get
Native connector setup
Custom middleware where needed
Synced contract & obligation data
Monitoring & error handling
Talk to us about Integrations
06 · After go-live

Managed Services

We keep your platform healthy after launch, across three tiers, sized to you.

Problem

CLM is not set-and-forget. Workflows change, people leave, and platforms need upkeep. Without support, a good implementation quietly degrades.

Approach

We stay on after go-live with Initiate, Expand, and Elevate tiers, covering admin, enhancements, user support, and roadmap, so it keeps working without a new full-time hire. We never go dark.

What you get
Initiate · Expand · Elevate tiers
Ongoing admin & enhancements
User support & training
Roadmap & health reviews
Talk to us about Managed Services

QUESTIONS

Answers to the common ones.

Managed Services take the ongoing upkeep of your CLM system off your team's plate. After go-live, a contract platform still needs steady care: configuration changes as your processes evolve, new templates as your business grows, and optimization as your contract volume climbs. We handle that work so your people can focus on higher-value tasks instead of system maintenance. Support comes in three tiers, Initiate, Expand, and Elevate, so the level of help matches where you are, from core upkeep on a lean team to a full strategic partnership across your contracting operations. The goal is a system that stays healthy and keeps delivering, rather than one that slowly drifts out of date after launch. As with every engagement, you get steady communication and a clear view of the work, because we never go dark once the project is live.

Most teams benefit from it, because go-live is a milestone, not a hand-off. A CLM system is only as good as its upkeep, and the needs that shaped your original build will keep changing: new contract types, new templates, more volume, and new people who have to be brought up to speed. Without ongoing care, small gaps add up until the system feels harder to use than the process it replaced. Managed Services keep the platform you launched in good shape as those needs change, across three tiers so you only pay for the level of support you actually need. It is the natural continuation of an implementation, not a separate product bolted on. If you would rather keep upkeep in-house, we can help you plan the roles and routines that keep the system healthy either way.

Finance teams benefit when the CLM stays accurate and well-connected long after go-live, which is exactly what ongoing upkeep protects. A healthy system helps you avoid the cost of missed commitments, track actuals against contractual terms, and keep ERP integrations moving data cleanly between systems instead of breaking quietly over time. As your contract volume grows, Managed Services handle the configuration and optimization that keep those numbers trustworthy, so finance is not reconciling against a system that has drifted out of date. The three tiers, Initiate, Expand, and Elevate, let you match support to how much your contracting touches the books. The result is fewer surprises at renewal time and cleaner data feeding your financial reporting. When finance owns the business case, the upkeep plan is usually what protects the numbers the CLM was bought to improve.
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