Understanding CLM: Insights from the Pharma Industry with Angelina Bellanton

May 22, 2023 · 24:05

0:0024:05

WHAT WE DISCUSS:

[00:29] - Angelina's background and contract work
[01:47] - Day-to-day work of a pharma contract team
[03:05] - How implementing a CLM system improved communication between legal and finance
[04:27] - Impact of tools like Agiloft on daily tasks
[06:13] - Importance of a well-designed contract intake form.
[08:15] - Issues that can be resolved using automation tools such as Agiloft.
[10:42] - Compatibility of CLM with other departments
[13:31] - Engaging stakeholders with KPIs and dashboards
[15:16] - Continuous training for effective CLM use
[17:28] - Managing Agiloft implementation and customization
[20:31] - Tips for evaluating CLM vendors
[22:55] - Choosing the right implementation partner

[10:58] “You have to think about the organization as a whole and being in a system that you can actually grow into, and that's going to continue to fulfill the business needs.” - Angelina
[16:38] “The things that you don't know at the beginning of an implementation aren't going to be the same things that you don't understand at the end.” - Marc

Be on the show

If you're deep in contract operations and have a story other teams could learn from, we'd love to have you on Contract Heroes.